Lilo Social is a full-funnel eCommerce growth agency specializing in acquisition and retention for direct-to-consumer brands. With a team of over 75 professionals, we deliver best-in-class paid media, email marketing, and creative services to help brands scale profitably. We work across the entire customer lifecycle: from content creation and paid advertising to conversion rate optimization and retention marketing.

Our partnership-first approach has earned us a 90% client retention rate and recognition as an Inc. 5000 honoree for three consecutive years (2023, 2024, 2025). We are proud to be a Klaviyo Master Elite Agency, a distinction held by only 0.2% of Klaviyo’s 6,500+ partners. To date, we have driven billions of dollars in attributed revenue for our partners.

• Consistently high email engagement rates (open rates, click rates) across your client portfolio through strong visual design
• Efficient production workflows that allow rapid iteration and testing of design variations
• Email designs that maintain brand consistency while optimizing for conversion and user experience
• Positive client feedback on design quality and strong collaboration with cross-functional team members

• Create campaign emails, automated flow templates, and promotional designs aligned with client brand guidelines
• Develop mobile-first email designs that render flawlessly across email clients and devices
• Collaborate with retention strategists and copywriters to bring campaign concepts to life
• Iterate quickly on email designs based on performance data and A/B test results
• Maintain organized design systems and asset libraries for each client account
• Build reusable email modules and components that streamline production
• Ensure all emails meet accessibility standards and deliverability best practices
• Stay current on email design trends, platform updates, and industry innovations
• Execute QA testing across multiple email clients before campaign launches
• Support the team with design feedback and contribute to internal design standards
• Manage multiple client accounts with varying design needs and brand aesthetics

• 2-4 years of experience in email design, digital design, or related field with a strong portfolio demonstrating email work
• Expert proficiency in Figma for designing email layouts and creating design systems
• Strong grasp of email marketing best practices including mobile optimization, CTA placement, and visual hierarchy
• Demonstrated ability to design for conversion while maintaining brand integrity and aesthetic quality
• Fast iteration speed with ability to produce high-quality work under tight timelines
• Excellent attention to detail and commitment to pixel-perfect execution across devices
• Strong communication skills and ability to collaborate effectively with strategists, copywriters, and account teams
• Familiarity with direct-to-consumer brands and ecommerce customer lifecycle marketing

• Hands-on experience with Klaviyo or other email service platforms (Mailchimp, Iterable, Braze)
• Motion graphics or animation capabilities to enhance email interactivity and engagement
• Experience designing for SMS, push notifications, or other retention marketing channels
• Understanding of email deliverability factors and how design choices impact inbox placement

• Fully Remote: Work from anywhere with flexible hours and a distributed team culture
• Time Off: Competitive PTO policy and paid holidays to maintain work-life balance
• Compensation: Competitive salary commensurate with experience.