Driving growth through retention marketing
As retention experts, our email and SMS marketing team is ready to craft high-impact campaigns that engage your audience, improve conversion rates, and drive purchases from the first message. By creating compelling content and optimizing each touchpoint, we ensure your brand stays front and center, turning clicks into loyal customers
Keep them coming back
Turn buyers into loyal customers with strategies that build trust, boost engagement, and foster lasting connections for long-term growth
Our email marketing service maximizes engagement, conversions, and customer loyalty through data-driven, personalized campaigns. With compelling copy, eye-catching design, and strategic automation, we ensure your message resonates across the customer journey. Using segmentation, A/B testing, and transparent reporting, we optimize open rates and conversions to deliver measurable results that nurture leads, increase sales, and strengthen loyalty.
SMS
Our SMS marketing service connects your brand with customers instantly, delivering timely, personalized messages that drive engagement and conversions. We create concise, impactful campaigns using segmentation, automation, and A/B testing to optimize every message. Focused on compliance and deliverability, we maximize open rates and ROI, providing a direct, effective channel for promotions, updates, and loyalty-building.
List Growth
Our popup and list growth service expands your audience and boosts conversions by capturing high-quality leads with strategic, eye-catching popups. Tailored to your brand’s goals, our popups use compelling calls-to-action and incentives to drive sign-ups. Through data-driven targeting, A/B testing, and optimized placement, we ensure seamless integration and maximum list growth. Our team continuously monitors performance, refining strategies for steady growth and high engagement—effectively turning new subscribers into loyal customers.
Subscription + Loyalty
Our Subscription and Loyalty service strengthens customer relationships, boosts retention, and drives recurring revenue. We create personalized subscription models and loyalty programs that align with your brand’s goals, enhancing engagement and lifetime value. Through data insights, A/B testing, and targeted communication, we ensure sustainable growth, maximizing ROI and building long-term loyalty.
Upsells
Our Website and Post-Purchase Upsell service boosts revenue and customer experience through personalized upsells across the buyer journey. With dynamic product recommendations, we create targeted offers that increase order value and satisfaction. Seamlessly integrated from cart to post-purchase, our service leverages data analysis and A/B testing to refine strategies, unlocking hidden revenue and strengthening customer relationships.
Direct Mail
Our Direct Mail service, powered by PostPilot and Klaviyo integration, combines digital targeting with impactful mail to drive conversions and loyalty. Using customer insights, we send personalized mail at key moments to boost engagement and repeat purchases. With tracking, A/B testing, and analytics, we optimize each campaign to complement digital efforts and maximize ROI.
Partnerships
that Matter
We have key partnerships with the top email and SMS service providers. For any issues, support requests, new features, or general questions we are well-connected and approved to support your growth.
We are a Klaviyo Master Elite Partner
The Elite Tier is Klaviyo’s highest partner standing that an agency can achieve (top 0.2%!). Here is how we qualified and what this means for you:
Our average client satisfaction score is 10
Our entire email team is Klaviyo-qualified and certified
We’ve maintained outstanding account health across our entire client base
We demonstrated early adoption of new features + product expertise
Best in class + expert service, creatives, and strategy = results
Early access to new features and industry-wide improvements
Pathway to growth and higher-level strategic insights
This achievement is a testament to their dedication and outstanding work for our mutual customers. Lilo Social’s commitment to innovative solutions and customer success continues to drive incredible results, and I’m excited to see where this partnership will take us in the future. Thank you for your unwavering support and continued excellence!
We let our work speak for itself
View our email designs
A Tech Stack Built for Retention
We have close partnerships across key tech tools to make sure you are ready for customer retention
“Lilo Social’s ability to craft strategies that were not only tailored to our brand voice but also heavily informed by data stood out. Their approach blended creativity with analytics, ensuring that every decision was supported by measurable insights. They demonstrated a forward-thinking mindset by regularly introducing fresh ideas and innovative approaches. Their deep understanding of our audience and focus on delivering personalized, relevant messaging across channels was exceptional. This led to a noticeable improvement in engagement metrics and customer satisfaction.”